Things To Have When Calling Roadside Assistance

If you own a vehicle, you know that breakdowns are often unexpected. They can make a simple drive turn into a frustrating nightmare. Because of that, many towing companies offer roadside assistance. Roadside assistance is usually offered through your auto insurance provider and is also available through third-party providers. Depending on the company, you might see roadside assistance referred to as roadside coverage, emergency roadside assistance or breakdown coverage. Here, New Image Towing details the important things you should have before calling for service.


The first thing the towing company is going to want to know is your location. For a towing company, the location of your vehicle might determine what kind of tow truck or roadside assistance vehicle is needed. To figure out your location, check either your phone or vehicle’s GPS to determine your location. Once you have an address, let the company know ASAP in case your phone runs out of battery.


The towing company will need the make, model and condition of your vehicle. This is to determine what type of service vehicle will be used for your towing or recovery. If you car is immobile be sure to let the service representative know in case they have to send a flatbed truck.


When you call a towing company for roadside coverage, you can ask them to tow your vehicle to your local auto shop. Having that address on hand is very important. This will prevent you from having your vehicle towed multiple times if it’s unmovable.

Call New Image Towing Today

Need Emergency Roadside Assistance in Forest Park and around metro Atlanta? Whether you have a broken-down vehicle, flat tire, car lockout, or dead battery, New Image Towing’s 24/7 quick roadside assistance and towing services are just a quick phone call away.

Our 24/7 emergency roadside coverage is there quickly to help resolve your car emergency. New Image Towing Emergency Roadside Assistance will rapidly dispatch a towing professional to your location around the Forest Park and metro Atlanta area as quickly as possible to help resolve your roadside emergency. We are quick to respond, and our auto towing and car lockout services are set up to get your problem resolved in no time.

With New Image Towing, you will never be stranded on the side of the road or busy highway. Call us today!

  • Car Lockout Service
  • Tire Change
  • Dead Battery
  • Jump Starts
(770) 252-4392